Privacy Policy

Updated at 1st of February, 2022

General Terms

Manila Case Tracking (Manila) is committed to protecting the privacy of those who use our application and service. Amendments to this statement will be posted to this URL and will be effective when posted. Your continued use of this site following the posting of any amendment, modification, or change shall constitute your acceptance of the amendment. We will notify the primary customer contact by email when significant changes are made to the privacy policy.

We collect the email addresses of those who communicate with us via email, information about the pages consumers access on the website, and information voluntarily submitted by the consumer (for example, filling out a survey or service registration form). The types of information that may be requested include your name, company name, address, and telephone number.

The information we collect is used to improve the quality of the service, to communicate information about the service, to bill your account for services provided, for research, and to contact you about your account when necessary.

Your information will not be sold to or shared with other companies or organizations for commercial purposes. As a general rule, we never sell, rent, or otherwise divulge any information collected through our application. We are very strict and fanatical about privacy protection.

Use Of Cookies

When you use the Manila service we may store some information on your computer. This information will be in the form of a "cookie" or similar file. Cookies are small pieces of information stored on your hard drive, not on the Manila website. We do not use cookies to spy on you or otherwise invade your privacy. They cannot invade your hard drive and steal information. Instead, some pieces of randomized text is used to match your computer with authenticated sessions on our service.

We use cookies to help you navigate the service as easily as possible, and to remember information about your current session. You must enable cookies on your web browser to use Manila. In fact, you must have cookies enable for almost every web application that requires authentication.

We never use third party marketing, advertising or tracking cookies. The only third party interactions include: (a) Google's captcha for ensure actual humans are submitted the "Contact" form, and (b) Google analytics on the public pages of Manilla exclusively in order to retrieve stats on users visiting our site. None of this information is every used outside of our organization, ever.

Security and Storage

The Manila service has industry standard security measures in place to protect the loss, misuse, and alteration of the information under our control. While there is no such thing as "perfect security" on the internet, we will take all reasonable steps to insure the safety of your information.

Additionally, you retain all rights of ownership to the data you have stored on the service (see Data Ownership below). We will not sell or share this data with any third-parties or use this data to compete with you or advertise to your clients. Your privacy and the privacy of your clients are of utmost importance to us.

Data Ownership

Manila provides a product as a software-as-a-service solution. As such, the data entered into the application is always the property of the customer. At any time, and with proper advanced notification, Manila will be happy to provide you with your data. We will work with you to provide the information in a mutually satisfactory format. If you do ever decide to leave us for another product (we'd be sad to see you go), we will work with you or your new provider for a seamless transmission of your data. You are never "locked in" with our product.

Government Regulations

Manila often customizes data retention, storage policies and access controls based on specific government requirements and regulations. If your organization or agency has specific requirements, please let the support team know.

Privacy is Good!

Manila works hard to ensure privacy the best it can. We collect only what we need, use it for narrow purposes, and never share, rent or sell it to other parties.

If you have any comments, concerns or feedback about this privacy policy, please contact us at [email protected]